Cancellation & Changes
At Shineful, we understand that plans can change. If you need to cancel or modify your order, please send us an email at support@shineful.com with your order number and the request. We’ll confirm once the modification or cancellation has been made.
Your order is only eligible for cancellation or modification within 2 hours of placing it. We follow this timeframe because our fulfillment system is designed to start processing orders swiftly—so your items can be made and shipped to you as quickly as possible. After that window, the order is locked in and can no longer be changed or canceled.
A few things to keep in mind:
- If you request a cancellation or modification after the 2-hour window and it's still possible, a 30% fee of the total order value will apply to cover the handling and production steps already underway.
- If your request involves design adjustments, please note that delivery may take a little longer so our team can carefully update the artwork for you.
Kind reminder: By placing an order, you agree to the above terms.
We hope this gives you the clarity to shop with confidence—and if there’s anything you’re unsure about, we’re just an email away and happy to help anytime!
Shineful inspriration
Where Nature Whispers, We Listen
Every Shineful bag is born from the gentle poetry of nature — a flower unfolding, the soft rustle of leaves, the calm of a garden path. We weave these moments into our designs, so you can carry a piece of that serenity wherever life takes you.
SHINEFUL QUALITY
Our Promise of Grace
Our mission is simple: to craft bags that last, uplift, and inspire. Shineful pieces are made not only to be practical and beautiful, but also to remind you of grace in your everyday journey. We hope our designs bring you closer to nature’s embrace — and closer to the love that surrounds you.
shineful gift
A Gift from Nature, A Gift from the Heart
We believe a Shineful bag is more than something you carry — it’s something you give. Just as nature offers us beauty with no expectation, a bag can be a heartfelt gift to the women who mean the most to us.
Each piece is a celebration of love and thoughtfulness, making every gift feel as personal and meaningful as a walk through the garden.