Cancellation & Changes
At Shineful, we understand that plans can change. If you need to cancel or modify your order, please send us an email at support@shineful.net with your order number and the request. We’ll confirm once the modification or cancellation has been made.
Your order is only eligible for cancellation or modification within 2 hours of placing it. We follow this timeframe because our fulfillment system is designed to start processing orders swiftly—so your items can be made and shipped to you as quickly as possible. After that window, the order is locked in and can no longer be changed or canceled.
A few things to keep in mind:
- If you request a cancellation or modification after the 2-hour window and it's still possible, a 30% fee of the total order value will apply to cover the handling and production steps already underway.
- If your request involves design adjustments, please note that delivery may take a little longer so our team can carefully update the artwork for you.
Kind reminder: By placing an order, you agree to the above terms.
We hope this gives you the clarity to shop with confidence—and if there’s anything you’re unsure about, we’re just an email away and happy to help anytime!
Customer Reviews
Received this lovely quilt covet after a couple of weeks, I'm in UK , so pleased with the quality and good size ...my cats love it ( 5) and look so cute lying on it , use to protect my duvet quilt from pet hairs ...recommend this product 100%
Hi Mo webb!
Thank you for leaving a review for our Shineful Leather Bag Roses & Sugar Skull Elegance. We're so glad to hear that you received your quilt cover in a timely manner and that you're happy with the quality and size. It's great to know that your cats are enjoying it as well, they must look adorable! Thank you for recommending our product, we really appreciate it.
Don't forget to check your email, we've sent you a thank-you code for your next order there!
Have a fantastic day!
I so very muchWant The small horse bag I beg To save one for me until 6 February when I get paid. I’m into the western style. I have horses and I want that bag so bad can you save me one?you save me a small one until my check comes in the sixth of the February I’ve never seen anything so beautiful.
I appreciate the subtle detailing on this circle bag; it’s really eye-catching.
